Managers and professionals at all levels must rely upon sound communication for effective working relationships. Through self-assessments, role-playing activities, and video simulations, this training course provides the skills to handle all types of situations with a flexible, genuine, and self-confident approach, and build collaborative relationships based on trust and respect.

You Will Learn How To

• Build collaborative relationships that emphasize trust and respect

• Communicate effectively using simple and concise language

• Enhance listening to anticipate and avoid misunderstandings

• Foster cross-cultural understanding in your workplace

• Eliminate communication roadblocks and focus on nonverbal cues